Degraded Bulk Download Performance

Incident Report for Handshake

Resolved

This incident has been resolved.

Posted Mar 16, 2023 - 15:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 16, 2023 - 09:45 PDT

Identified

Users may experience delays in bulk downloading csv files. We're working to restore the processing time.

Posted Mar 16, 2023 - 06:36 PDT

This incident affected: US (Handshake for EDU Partners - US, Handshake for Employers - US).