Occasional Page Loading Issues

Incident Report for Handshake

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 13:59 PDT

Update

Our platform is fully operational, however some users may continue to see some delays in search results as the issue continues to be resolved.
Posted Jun 12, 2025 - 13:44 PDT

Monitoring

We've received confirmation from Google that the root cause has been identified and is currently under remediation. Our platform has recovered for the majority of users, however some users may see some delays in search results as the issue continues to be resolved.
Posted Jun 12, 2025 - 13:01 PDT

Update

We’re continuing to investigate disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page.
Posted Jun 12, 2025 - 12:19 PDT

Update

We’re investigating disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page.
Posted Jun 12, 2025 - 11:53 PDT

Investigating

We’re experiencing occasional page load issues at this time. We’re currently investigating.
Posted Jun 12, 2025 - 11:24 PDT
This incident affected: US (Handshake for Students - US, Handshake for EDU Partners - US, Handshake for Employers - US, Importer - US, Insights Reporting - US) and UK/EU (Handshake for Students - EU, Handshake for EDU Partners - EU, Handshake for Employers - EU, Importer - EU, Insights Reporting - EU).