This incident has been resolved. Please download the latest version of the iOS app (version 4.30.0) from the App Store.
Posted Oct 01, 2022 - 08:42 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2022 - 07:29 PDT
Update
We are continuing to work on a fix for this issue. We apologize for any inconvenience.
Posted Oct 01, 2022 - 03:57 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 30, 2022 - 16:53 PDT
Update
The issue has been identified and a fix is being implemented.
Posted Sep 30, 2022 - 16:05 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 30, 2022 - 15:27 PDT
Investigating
We are experiencing a service outage affecting our student onboarding for the iOS app. Our team is currently working to fix the issue. We apologize for any inconvenience.
Posted Sep 30, 2022 - 14:53 PDT
This incident affected: UK/EU (Handshake for Students - EU).