Email Sending Delays

Incident Report for Handshake

Resolved

This incident has been resolved.

Posted Dec 09, 2019 - 16:17 PST

Monitoring

Our email provider has implemented a fix and we are monitoring the results.

Posted Dec 09, 2019 - 15:15 PST

Identified

Our upstream email provider has acknowledged the incident and is investigating the issue.

Posted Dec 09, 2019 - 14:10 PST

Investigating

We are experiencing an issue with our upstream email provider. Some emails may be temporarily delayed in sending.

Posted Dec 09, 2019 - 14:08 PST